Common issues we fix
- Recurring blockages and slow-draining fixtures
- Bad odours and trapped wastewater
- Blocked external drains and gullies
- Emergency overflows and backups
What's included
- Initial on-site diagnosis and access checks
- Professional clearance equipment and safety setup
- Transparent explanation of required work
- Aftercare advice and prevention tips
Our process
Inspect
We assess symptoms and isolate the likely blockage point.
Resolve
We clear and clean drains using the right method for the issue.
Prevent
We provide practical recommendations to reduce repeat callouts.
CCTV Drain Surveys — frequently asked questions
What does a CCTV drain survey show?
The camera footage reveals the internal state of your pipes in real time: blockages, cracks, root penetration, joint displacement, and corrosion are all clearly visible. You receive a written report and the video recording for your own records.
Do I need a drain survey before buying a house?
We strongly advise it, particularly for Poole properties near the harbour or in areas with sandy subsoil and mature trees. Underground drainage problems rarely show obvious above-ground symptoms until they become severe, and the survey gives you hard evidence for price negotiations or peace of mind.
How long does a CCTV drain survey take?
A standard residential survey in Poole typically takes between one and two hours, depending on the length and complexity of the drainage run. We walk you through the findings on site and follow up with the formal report within a few working days.
Do you charge a call-out fee?
No. Plumbers Poole never charges a call-out fee. You are only billed for the actual work we carry out, and we always confirm the cost with you before we start.
How quickly can you arrive in an emergency?
In most cases we reach properties across Poole, Bournemouth, and wider Dorset within sixty to ninety minutes of your call. Response times can vary slightly during peak traffic or severe weather, but we always keep you updated.
Are you available for emergencies?
Absolutely. Our engineers are on call around the clock, every day of the year, including bank holidays. Ring 01202 119315 whenever you need us and we will dispatch someone straight away.
Helpful articles
CCTV Surveys
Why Every Home Buyer Needs a CCTV Drain Survey
A CCTV drain survey before buying a property can reveal hidden problems that cost thousands to fix. Here's what you need to know.
Drain Maintenance7 Warning Signs You Have a Blocked Drain
Catching a blocked drain early can save you hundreds of pounds in emergency repairs. Here are the key warning signs every Poole homeowner should know.
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